Privacy Policy

Last updated: February 2026

Who We Are

Kaizen Therapy ("we," "our," "us") operates a body sculpting and facial contouring studio at Unit 1/85 Robert Street, Bentleigh VIC 3204. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following personal information:

• Name, email address, phone number (via our booking form)
• Treatment area of concern (selected during booking)
• Body composition data from Styku 3D scans
• Before and after photographs (with your explicit consent)
• Health information relevant to treatment suitability
• Payment information (processed securely via our payment provider)
• Website usage data via cookies and analytics

How We Use Your Information

We use your personal information to:

• Schedule and manage your appointments via Mindbody
• Deliver and personalise your treatment program
• Track your progress with 3D scan data and photographs
• Communicate with you about appointments and treatment plans
• Send marketing communications (only with your consent)
• Improve our services and website experience
• Comply with legal obligations

Before & After Photography

We photograph treatment progress for your personal records and, with your explicit written consent, for use on our website, social media, and marketing materials. You may withdraw consent for marketing use at any time. Progress photographs for your personal treatment records are kept confidentially and never shared without consent.

Third Parties

We may share your information with:

• Mindbody (booking and client management platform)
• Google (analytics, ads conversion tracking, reviews)
• Our payment processor (for secure payment handling)
• Vercel (website hosting)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Analytics

Our website uses Google Tag Manager and Google Analytics to understand how visitors interact with our site. This data is anonymised and used solely to improve our website experience. You can manage cookie preferences in your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. Client data is stored securely within the Mindbody platform. Our website uses HTTPS encryption for all data transmission.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for photography use

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us:

Kaizen Therapy
Unit 1/85 Robert Street, Bentleigh VIC 3204
Phone: 0494 037 856
Email: helloworld@kaizentherapy.com.au

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available at this page with the "last updated" date shown above.